Privacy policy

Please take a few minutes to read this Privacy Policy so that you know what information is processed by the owner of the website https://meddins.com, for what purposes it is processed and what your rights are in connection with such processing.

In the process of communicating with us (e.g., when you enter into an agreement with us, contact us with a question / suggestion, fill out our questionnaires / surveys) or using our website (e.g., when you register on the website, log in to your account, make a purchase, participate in a promotion and/or log out of your account), you leave your personal data.

1. Personal data is any information relating to you that can be used by the owner of the website https://meddins.com to identify you directly or indirectly.

The owner of the website https://meddins.com (hereinafter referred to as the “Company” or any form of the pronoun “we”) is STALEKS LIMITED LIABILITY COMPANY, address: 62360, Kharkiv region, Dergachevsky district, Vilshany village, Tsentralna str., 78; identification code: 32949840.

2. The processing of personal data is carried out in accordance with the current legislation of Ukraine and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as the GDPR).
3. The Company is the administrator of your personal data. This means that we determine the purposes and means of processing your personal data.
4. We process only the personal data that allows us to provide you with our services at the proper level and to achieve our marketing and advertising goals.
5. We do not process your personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, nor do we process genetic data, biometric data, data relating to health, sex life or sexual orientation.
6. We do not provide services to children under the age of eighteen (18) and do not process their personal data. If we receive consent from a person who has parental responsibility for the child, only then can we provide services to such a child. If you become aware that a child is using our services without the consent of a responsible person, please contact us and inform us of this fact.
7. In this Privacy Policy, processing of personal data means any operation or set of operations performed with personal data or a set of personal data, with or without the use of automated means, including collection, recording, organisation, structuring, storage, processing or alteration, search and selection, examination, use, disclosure by means of transmission, distribution or other means of making available, grouping or combination, selection, erasure or destruction.
8. If you have any difficulties in the process of using our products / services / website, you are unable to change your account settings or have any questions / suggestions / comments on the Privacy Policy / Company, please contact us:

Email: info@meddins.com

Post: Khmelnytske Shosse, 82, Vinnytsia, Vinnytsia region, Ukraine, 21000

10. We process your personal data for the following purposes:

– To ensure the availability of our services on our website: We use information about your first name, patronymic, last name, telephone number, e-mail, IP address in order to process your payments; provide support, provide you with information about our activities and respond to your requests; provide an individual approach by providing content within our website, including targeted advertising of website services and partner services that we believe may be of the greatest interest to you.

– To fulfil a contract to which you are a party or to take action at your request before entering into a contract: We use your first name, patronymic, last name, telephone number, e-mail, residential address, address for delivery of goods / provision of services to fulfil obligations under a purchase agreement, service agreement or other agreement to which you are a party, as well as to conclude an agreement with a freight forwarding / courier organisation or other third parties, if it is necessary for us to fulfil our obligations to you, an agreement for the carriage / delivery of goods to you, provision of services.

– To improve our website: We use information about your use of our website, information about your past search queries, the language of communication with us, IP address, geolocation data, transaction history to better understand online behaviour and trends, identify potential outages and technical problems in order to improve the quality of the website services.

– To offer new opportunities: As part of the additional services that we and our partners provide through our website, we may use your first name, patronymic, last name, phone number, email, IP address, information about your use of our website, information about your past searches, the language of communication with us, geolocation data, transaction history for the purpose of continuous optimisation and personalisation of our services, as well as to send advertising, promotional, marketing individual messages about new offers / events / activities that we believe may be of interest to you.

If you send a message to us, a bot or a public account, subscribe to us, a bot or a public account, you give your permission to us, the bot administration or a public account to send you notifications and personal messages. If you do not wish to receive such messages, you can adjust your account settings to opt-out of notifications or disable the function of receiving further messages at any time. You can also contact us at any time and inform us of your refusal to receive our communications / newsletters / messages / calls.

– To process your payments: We may use your data, such as name, phone number, payment card information, IP addresses, geolocation data to process your payments for our services, including through a secure third-party service provider.

– To prevent fraudulent activities and spamming; to ensure compliance with applicable laws, to ensure compliance with applicable laws: We may use your first name, patronymic, last name, telephone number, e-mail, IP address, information about your use of our website, information about your past searches, payment card information, geolocation data, transaction history to prevent, detect and investigate fraud, security breaches, potentially prohibited or illegal activities, to protect the intellectual property of the website and to enforce the website rules. The information may include URLs that have been flagged as SPAM by other users or deemed undesirable for other reasons and are detected by operating system authentication services. We reserve the right to use automated systems to block accounts based on such information and rules we create to protect law-abiding users and prevent further information leakage. If your account has been blocked, please contact us.

– To communicate with you: We may use your first name, patronymic, last name, phone number, email, IP address to contact you (via email, SMS, call or other means) to ensure the operation of our Company, the website, including your website user account, to ensure that the chosen communication methods you have indicated are appropriate, as well as to provide you with up-to-date information about our services (trainings, seminars, promotions, events organised by us or our partners, updating the product range, congratulating you on holidays/events). We may use your information for direct personal communication with you by sending you direct mail, e-mail, SMS, and phone calls.

We also analyse your data with your consent to offer you goods and services in accordance with your requests, wishes and interests. Offers may include, in particular, discounts on the Company’s products / services, vouchers provided in exchange for participation in a survey, etc. Offers may come from the Company or our partners with whom we cooperate, or other third parties. Offers may be sent to you by email, phone or via push notifications.

– Profile analysis: This is any form of automated processing of your personal data that involves the use of personal data to evaluate certain personal aspects related to you, in particular, to analyse and predict aspects related to your personal preferences, interests, reliability, behaviour, etc.

11. We process your personal data only on the basis of legal grounds for such processing. Such grounds may include:

– Your consent to the processing of your personal data for a specific purpose;

– Processing is necessary for the performance of a contract to which you are a party or to take measures at your request before entering into the contract;

– Processing is necessary for compliance with legal obligations to which we are subject;

– Processing is necessary for the protection of your vital interests;

– Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;

– Processing is necessary for the purposes of safeguarding our legitimate interests or the legitimate interests of a third party.

12. We operate internationally and provide our services to people around the world. We process your personal data on our computers in Ukraine and within the European Economic Area. In such cases of using the services of service providers, we require the recipient to ensure that the personal data received is adequately protected in accordance with the applicable data protection laws. We provide appropriate technical and organisational measures to ensure the security of personal data provided by you, in particular, to prevent access to them by third parties or their processing in violation of the law, to prevent data loss, damage or destruction. Your data will not be transferred to countries outside the EU or to international organisations.

Your data will not be subject to automated decisions (decisions without human intervention).

13. If you would like more information about the precautions taken, please contact us.
14. You have the right to receive confirmation from us as to whether personal data relating to you is being processed, in which case you have the right to access your personal data. If you would like to receive copies of your personal data, please contact us.

We will provide you with any information on the measures taken at your request without undue delay and in any event within one month of receiving such a request. This period may be extended for a further two months, if necessary, taking into account the complexity and number of requests.

15. We may use cookies.

No change in your browser settings on your part means that you agree to their use.

Setting cookies is necessary for the proper provision of services on the website. Cookies contain information that is necessary for the proper functioning of the website, including information that requires authorisation.

16. Session, persistent and analytical cookies.

Session cookies are temporary files that are stored on your end device until you log out (leave the website).

Persistent cookies are stored on your end device for the time specified in the cookie settings or until they are deleted.

Analytical cookies allow us to better understand how you interact with the content of the website and to better organise its layout. Analytical cookies collect information about how you use the website, the type of website from which you were redirected, as well as the number of visits and the time you visit the website. This information does not record your specific personal data, but is used to compile website usage statistics.

17. You have the right to control the access of cookies to your computer by selecting them in your browser window. Detailed information on the possibilities and ways of working with cookies is available in the software (web browser) settings.

18. The Company is not responsible for the content of other websites that are linked from the Company’s offer or that have links directing to our website. These are third-party offers, the content of which is beyond our control and for which the Company is not responsible.
19. We do not guarantee the accuracy of all information published on the Company’s website. We are not liable for any damages that may arise directly or indirectly from the use of the website and the information contained therein. This does not apply to liability for intent or gross negligence.

20. The same applies to the content contained in our databases. These are based on data voluntarily provided by individual companies. In this case, too, we shall not be liable for damages that may arise directly or indirectly from the use of the published information, unless they are based on intent or gross negligence.
21. All information about the cookies used on our website, their purpose, validity and the data used can be provided by us at any time upon your request.
22. Below are the main purposes for which we use cookies.

COOKIE TYPE:

• Strictly necessary cookies allow us to provide a better experience in terms of performance and security, such as facilitating account login and determining whether your browser is enabled for JavaScript.
• Functionality / Performance cookies allow us to determine your local preferences for viewing and accessing the website, such as your preferred language, local website version, display options, email or social media integration (i.e. allowing you to share our website via your Facebook account).

– Targeting / Advertising cookies  – We use cookies provided by our analytics partners, such as Abobe Analytics (Omniture) and Google Analytics, to understand how you use our website and how we can provide a better experience. The information obtained from these cookies helps us to know which pages of the website and products you prefer. To learn more about Google Analytics and Adobe Analytics (Omniture), click here (Google Analytics) and here (Adobe Analytics).

22. We strictly adhere to the principle of data retention. This means that your personal data will be stored in a form that allows you to be identified no longer than is necessary for the purposes for which the personal data is processed. You can rest assured that if we no longer have a reason or legal requirement to process your personal data, we will delete it or store it in a way that no longer allows us to identify you.

We have different retention policies for different types of personal data. These policies take into account the following factors:

• The purpose for which the personal data is collected;
• The time it will take to achieve the purpose;
• Any specific reason or legal requirement that obliges us to retain personal data for a certain period of time.

Furthermore, if you have registered an account with us and/or filled out our questionnaire / survey, we will store personal data such as your email address, name and other information to enable you to log in and access our services while you use our website. We may retain other information, such as website activity associated with an IP address, indefinitely to use it to analyse user behaviour, improve our products and services, and protect our business interests.

Regardless of the retention period, you may ask us to delete your personal data in certain circumstances. For more information on how you can manage your personal data, please see below.

23. You have the right to information, as well as:

– The right to access your personal data – see Article 15 of the EU General Data Protection Regulation (GDPR) for details;

– The right to rectification of your personal data – see Article 16 of the EU General Data Protection Regulation (GDPR) for details;

– The right to erasure of your personal data (“right to be forgotten”) – see Article 17 of the EU General Data Protection Regulation (GDPR) for details;

– The right to restrict the processing of your personal data – see Article 18 of the EU General Data Protection Regulation (GDPR) for details;

– The right to object to the processing of your personal data – see Article 21 of the EU General Data Protection Regulation (GDPR) for details;

– The right to automated individual decision-making, including profiling – see Article 22 of the EU General Data Protection Regulation (GDPR) for details;

– The right to portability of your personal data – see Article 20 of the EU General Data Protection Regulation (GDPR) for details.

24. You also have the right to withdraw your consent at any time, without affecting the lawfulness of the processing carried out prior to such withdrawal, if the processing is based on your express consent to such processing. Please address your requests to us:

Email: info@meddins.com

Post: Khmelnytske Shosse, Vinnytsia, Vinnytsia region, Ukraine, 21000.

25. The scope of each of your rights and the situations in which they can be exercised are set out in the legal provisions. Which authorisation you can use will depend, among other things, on the purpose and legal basis for the data processing.
26. You have the right to lodge a complaint with the competent personal data protection authority, as well as the right to effective judicial remedies if you believe that your rights have been violated or if the supervisory authority fails to act on the complaint, partially or completely rejects or refuses to satisfy the complaint, or fails to act when such a measure is necessary to protect your rights.
27. We will facilitate the exercise of your rights in accordance with the requirements of Ukrainian legislation and the provisions of the GDPR.
28. The Company reserves the right to change this Privacy Policy. We will notify you of such changes in a separate notice or during your next visit to our website, and will also post a new version of the Privacy Policy.

Version No. 1 dated 18.07.2024